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Read most frequent questions
Q.
What services does Unicode IT
offer?
Unicode IT specializes in a wide
range of IT solutions, including
custom software development, web
and mobile app development,
artificial intelligence (AI)
solutions, cybersecurity, cloud
computing, and IT consulting. We
also provide digital marketing
services, data analytics, and
enterprise-level IT infrastructure
solutions to help businesses
optimize their operations.
Q.
Where is Unicode IT located?
We are headquartered at 352/9, Bangabandhu Road, Gopalganj, 8100, Bangladesh, but we serve clients worldwide through our remote and offshore development teams. Our global outreach allows us to work with businesses across different industries and time zones.
Q.
How can I request a consultation?
Requesting a consultation is easy!
You can visit our website and fill
out the contact form, send us an
email, or call our customer
service team. Once we receive your
inquiry, our consultants will
schedule a meeting to discuss your
business needs, goals, and project
requirements.
Q.
What industries does Unicode IT
serve?
We work with businesses in various
sectors, including healthcare,
finance, e-commerce, education,
logistics, and manufacturing.
Q.
Does Unicode IT offer digital
marketing and SEO services?
Yes! We help businesses enhance
their online presence through
search engine optimization (SEO),
social media marketing, content
marketing, and pay-per-click (PPC)
advertising. Our data-driven
approach ensures maximum
visibility and customer
engagement.
Q.
How can I apply for a job at
Unicode IT?
If you’re interested in joining
our team, visit our Careers page
on our website, where we list
current job openings. You can
submit your resume online, and if
your qualifications match our
requirements, our HR team will
contact you for further steps.
Q.
What qualifications do I need to
work at Unicode IT?
The qualifications depend on the
role you’re applying for.
Generally, we look for candidates
with relevant IT degrees,
certifications, and experience in
fields like software development,
cybersecurity, AI, data science,
and digital marketing. Strong
problem-solving skills,
creativity, and teamwork are also
highly valued.
Q.
Does Unicode IT offer internship
opportunities?
Yes! We have internship programs
for students and fresh graduates
who want to gain practical
experience in IT. Our internship
programs cover software
development, UI/UX design,
cybersecurity, data analytics, and
more. Interns get to work on
real-world projects, receive
mentorship, and develop skills for
their future careers.
Q.
What is the work culture like at
Unicode IT?
We foster a collaborative and
innovative work environment where
employees are encouraged to learn,
experiment, and grow. Our company
promotes flexibility, creativity,
and teamwork, ensuring that
everyone has an opportunity to
contribute to meaningful projects
while maintaining a healthy
work-life balance.
Q.
How long does the hiring process
take?
Yes, we specialize in custom
software development that aligns
with your specific business
requirements. Whether you need a
CRM, ERP, e-commerce platform, or
AI-powered analytics tool, we
develop scalable, secure, and
high-performing solutions designed
to improve efficiency and business
growth.
Q.
Can Unicode IT develop custom
software tailored to my business
needs??
Yes, we specialize in custom
software development that aligns
with your specific business
requirements. Whether you need a
CRM, ERP, e-commerce platform, or
AI-powered analytics tool, we
develop scalable, secure, and
high-performing solutions designed
to improve efficiency and business
growth.
Q.
How long does it take to complete
a project?
Project timelines vary depending
on complexity, features, and
client requirements.
Basic websites: 3–6 weeks.
Mobile apps & software solutions: 2–6 months.
Enterprise solutions & AI-based systems: 6 months+.
After understanding your needs, we provide a detailed project roadmap and estimated timeline.
Basic websites: 3–6 weeks.
Mobile apps & software solutions: 2–6 months.
Enterprise solutions & AI-based systems: 6 months+.
After understanding your needs, we provide a detailed project roadmap and estimated timeline.
Q.
Do you offer post-development
support and maintenance?
Absolutely! We provide
comprehensive support and
maintenance after project
completion. This includes software
updates, bug fixes, security
patches, and performance
optimizations to ensure your
system remains efficient and
up-to-date.
Q.
How does Unicode IT ensure data
security for client projects?
We follow strict cybersecurity
measures to protect your data,
including:
End-to-end encryption for sensitive data.
Two-factor authentication (2FA) & access controls.
Regular security audits and penetration testing.
Compliance with industry standards like GDPR & ISO 27001.
Our approach ensures that all client data is secure, confidential, and protected against cyber threats.
End-to-end encryption for sensitive data.
Two-factor authentication (2FA) & access controls.
Regular security audits and penetration testing.
Compliance with industry standards like GDPR & ISO 27001.
Our approach ensures that all client data is secure, confidential, and protected against cyber threats.
Q.
What qualifications do I need to
work at Unicode IT?
The qualifications depend on the
role you’re applying for.
Generally, we look for candidates
with relevant IT degrees,
certifications, and experience in
fields like software development,
cybersecurity, AI, data science,
and digital marketing. Strong
problem-solving skills,
creativity, and teamwork are also
highly valued.
Q.
How can I contact Unicode IT’s
support team?
You can reach us via:
Email: support@unicodeit.com
Phone: +880 1234-567890
Website: Visit our Support Center for FAQs, live chat, and ticket submissions.
Email: support@unicodeit.com
Phone: +880 1234-567890
Website: Visit our Support Center for FAQs, live chat, and ticket submissions.
Q.
What should I do if I encounter a
technical issue?
If you face a technical issue with
your software, website, or IT
system:
Check our Knowledge Base for common troubleshooting steps.
Submit a support ticket through our online portal.
Call our emergency support line for critical issues requiring immediate assistance.
Check our Knowledge Base for common troubleshooting steps.
Submit a support ticket through our online portal.
Call our emergency support line for critical issues requiring immediate assistance.
Q.
Does Unicode IT provide IT
consulting for businesses?
Yes! Our IT consulting services
help businesses optimize their
technology stack, improve
security, and develop strategies
for digital transformation, cloud
adoption, and AI integration.
Q.
What are Unicode IT’s customer
support hours?
We provide 24/7 customer support
for urgent technical issues and
business hours support for general
inquiries. Our support team is
available globally, ensuring
round-the-clock assistance.
Q.
Does Unicode IT provide warranties
for its software solutions?
Yes! We offer a warranty period
for all software solutions, which
includes: Free bug fixes & minor
updates within the warranty
period.
Security patches & optimizations.
Post-warranty support plans for extended maintenance.
Our goal is to ensure your software runs smoothly long after development is completed.
Security patches & optimizations.
Post-warranty support plans for extended maintenance.
Our goal is to ensure your software runs smoothly long after development is completed.
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